Prohibited and restricted goods

• Illegal goods, stolen goods, weapons or ammunition.
• Cash, bearer instruments, bullion, precious stones or uncontrolled access credentials.
• Explosives, radioactive materials, uncontained sharps, Category A infectious substances or goods requiring a dangerous-goods licence or vehicle VANTIX has not confirmed.
• Live animals, human remains, illicit drugs or any item whose transport would breach law or a court order.

• Dangerous goods, lithium batteries, chemicals, gases, flammables or regulated waste.
• Biological samples, pathology specimens, medicines, vaccines, dry ice or temperature-managed material.
• Alcohol, tobacco, prescription products, controlled drugs or age-restricted goods.
• Fragile, perishable, irreplaceable or high-value goods and original legal instruments.

The sender is responsible for correct classification, packaging, containment, marking, documentation and disclosure. For dangerous goods, the sender must provide the required transport document and comply with the Australian Dangerous Goods Code and NSW law. VANTIX may inspect, refuse, isolate or return a consignment where reasonably required for safety or compliance.

Specimens must use compliant primary, secondary and outer packaging appropriate to their classification, with leakage controls, labels and any validated temperature system supplied by the customer. A booking must not contain patient clinical detail beyond what is necessary for safe delivery and recipient verification.